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Running a Bed & Breakfast For Dummies
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Running a Bed & Breakfast For Dummies

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Description:

All the tools you need to start and run a profitable B&B

Do you dream of owning a B&B? This friendly, practical guide shows you how to make your dream a reality, with expert advice on everything from writing a business plan and finding the right location to handling situations you will encounter as an innkeeper. You'll make your guests feel at home, keep your inn in tip-top shape, and ensure your long-term success!

  • Understand B&B basics — get an overview of the business and see if you have the skills (and the desire!) to succeed

  • Find a place to call home — choose the location, style, and size of your ideal B&B

  • Transition from visitor to owner — create your business plan, secure financing, make an offer, and protect your investment

  • Get ready for your guests — organize your recordkeeping, set room rates and policies, furnish your inn, and market your services

  • Set the breakfast scene — decide the style of breakfast to offer, accommodate guests' needs and restrictions, create signature dishes, and serve refreshments and snacks

  • Handle day-to-day operations — take reservations, make your guests feel welcome, hire employees, and maintain your inn

  • Take your business to the next level — assess your success, expand your market, increase profit, and prevent burnout

Open the book and find:

  • How to transition an existing B&B or start from scratch

  • The biggest problems new B&Bs encounter — and how to avoid them

  • The best ways to furnish your inn

  • Tips for saving time cleaning and preparing breakfast

  • What you must know to design and update your Web site

  • Tried-and-tested sample menus and recipes

  • Ways to guarantee a return guest

  • How to get extra help when you need it

Product Details:
Author: Mary White
Paperback: 360 pages
Publisher: For Dummies
Publication Date: March 30, 2009
Language: English
ISBN: 0470426829
Product Length: 9.1 inches
Product Width: 7.2 inches
Product Height: 0.9 inches
Product Weight: 1.15 pounds
Package Length: 9.0 inches
Package Width: 7.2 inches
Package Height: 0.9 inches
Package Weight: 1.15 pounds
Average Customer Rating: based on 25 reviews
Customer Reviews:
Average Customer Review: 5.0 ( 25 customer reviews )
Write an online review and share your thoughts with other customers.


Most Helpful Customer Reviews

21 of 21 found the following review helpful:

5I am so happy that I don't have to write this book!May 01, 2009
By Howard J. Levitan "InnConsultant"
I have been an Innkeeper and now an Inn Consultant for 15 years. One of the things on my to do list was to put together all of my thoughts and blog articles into a book on Innkeeping which updated all of the prior ones that are no longer available. Now I am just thrilled that Mary White has written the definitive work on Innkeeping, and, of course, now I don't have to do it.

We tell our prospective innkeepers in our Seminars on Innkeeping a lot of the information that Mary has compiled, but here it is all in one place and easily accessible to everyone. Nothing left out and a clear understanding that Innkeeping is a 24/7 job with a lot of sacrifices. It is not retirement, and it is not Bob Newhart in a cardigan sweater. Mary lays it all out for the reader, clearly and with all of the downsides, as well as the joys of sharing your lives as innkeepers with some of the greatest guests that you could every hope to meet. We always said that they came as guests and left the Inn as friends. Mary has shown us all the way to do this effortlessly and with good humor.

This book will be a must read for innkeepers and prospective innkeepers alike. Great job, Mary!

17 of 17 found the following review helpful:

5Not only for Dummies: An excellent resourceFeb 04, 2010
By Scott Thomas
Not long ago I saw that Mary White, founder of [...], had written Running a Bed & Breakfast For Dummies. I was interested to see what Mary, an experienced marketer, and founder of one of the top bed and breakfast directories, would have to say.

With background of buying a b&b and operating it for four years, research from several books and an aspiring innkeeper class, and currently speaking at aspiring innkeeping classes on computer-related topics, I turned eagerly to read this book.

Running a Bed & Breakfast

In the familiar "Dummies" manner, the book uses cartoons (some very cute!) to introduce the parts of the book, and uses icons to flag tips, important information and warnings of danger. The book is organized into six parts:

1. Inn the Beginning: an outline of what a bed and breakfast is (and is not), potential marketing challenges, necessary social skills, and commitment, and a bit about the lifestyle change that a b&b brings.

2. Transitioning from Inn Goer to Inn Owner: a discussion of professionals who can help, from inn consultants to accountants, and lawyers, creating a business plan and financial forecasts, along with a discussion of buying an existing inn versus starting a new inn from scratch.

3. Getting Ready for Guests: setting up your record-keeping systems, choosing a property management system, setting rates and establishing policies, getting basic marketing in place, furnishing and decorating the inn, and even a few recipes to get things started.

4. Up and Running: Day-to-Day Operations: this section covers guest communications and taking reservations, basic hospitality (taking care of guests), handling problem guests, chores and maintenance, and getting help you need when you need it.

5. Taking It Beyond Breakfast and the Basics: how to analyze your results and make future projections, concrete marketing steps to help you move forward, and keeping yourself fine-tuned.

6. The Part of Tens: collections of tips for cleaning economies of time and money, and ideas for getting guests to return.

From even this brief outline of Running a Bed & Breakfast For Dummies you can see that Mary's book is a "soup to nuts" presentation. Not everyone (whether considering becoming an owner of a b&b, or already running a b&b) will find a need for every chapter, but nearly everyone will find value within its pages.

For the prospective owner, the first section may help with the decision to move ahead with the plan. Because running a bed and breakfast is to engage in a lifestyle totally different than the experience of most people, it is not for everyone. Mary helpfully presents the activities and personality of an innkeeper. If a reader honestly considers whether that describes them, they will be greatly helped in deciding whether this is a lifestyle they can be comfortable with.

One of the more helpful things found in Part I is the discussion of what a bed & breakfast is and what it is not. That may raise a smile, but there is no universally accepted definition of what constitutes a bed & breakfast. Consequently you find statements, like one found recently in a news article, that "technically [name omitted] is an inn, not a bed and breakfast." Excuse me? In this section Mary notes that often "inn", "bed and breakfast" and "country inn" can be used interchangeably, and then provides the definitions she will be using in the book. She also very helpfully points out that a B&B is not a cheap or second-rate lodging (despite often being a good value), it does not always mean a family-style breakfast, it does not mean sharing bathrooms, etc.

The second part, Transitioning from Inn Goer to Inn Owner, contains a great amount of practical advice about working with professionals, preparing a business plan and financial forecasts, and putting it all together. For the prospective innkeeper, this will help in evaluating the property as a business and not an emotional choice. For existing innkeepers, these are tasks that should have been done before starting out, but can (and should) be revisited as checklists to help keep you on track.

In speaking to aspiring innkeepers, the financial projections are the area they feel they need more information than almost any other. While many books or classes talk about the finances, Running a Bed & Breakfast For Dummies provides detailed information on the things to look for in the financial information, preparation of a business plan, etc.

The second part then divides into advice for those purchasing an inn, and those starting a new inn. Clearly these chapters are most relevant only for those interested in the specifics of each topic.

Getting Ready for Guests is another section with lots of practical information about record-keeping, rate-setting, policies, marketing, furnishing and decorating, and breakfast(!). This section is primarily intended for the aspiring innkeeper, but has some golden nuggets for the existing innkeeper, as well. For example, there is an excellent section discussing how to set rates, and the factors to consider when doing so.

As its title implies, Up and Running: Day-to-Day Operations, contains material perhaps more suited to the new innkeeper, but, like the preceding section, also has many pointers that experienced innkeepers can take to heart.

Part V is suitable for anyone. Indeed, perhaps it is more suitable for the experienced innkeeper, because it assumes that the basics have been mastered, the inn is operational, and it is time to "take it to the next level." Mary provides details for tracking results and comparing them to expectations, adjusting expenses to increase profits, dealing with issues of guest satisfaction, keeping yourself from burning out, and making decisions for the future (including growing the business, increasing profit by various means, and buying another inn). Some of the marketing ideas in this part would be valuable for any innkeeper.

The final part contains two chapters. The first is a list of cleaning hints to save money and make cleaning easier and more effective. The second is a list of examples of ways to provide guests with that service that is the particular domain of the bed and breakfast: hospitality!

Final Thoughts

When considering a new venture, such as the purchase of a bed & breakfast, most will do some research, looking for books on the topic, and seeking help from knowledgeable sources. Running a Bed & Breakfast For Dummies should be one of those sources. The treatment is thorough and professional. Mary White provides the benefit of her years of experience working with the bed & breakfast industry to provide information that can be put to work immediately. Where she lacks personal experience, Mary has obtained advice from multiple sources in the industry and presents the best practices which she has gathered from them.

For the experienced innkeeper Running a Bed & Breakfast For Dummies provides a way of validating operational decisions, and the opportunity to re-evaluate choices, to see if changes can be made to improve the level of service, grow the business, and prepare for the future.

12 of 13 found the following review helpful:

5Running a Bed & Breakfast for DummiesMay 20, 2009
By Sandra Timmermann
What a great resource for the Bed & Breakfast industry! I have been an Innkeeper for 14 years and have had the position of Administrator for the past 9 years for our State Association. All the information in Running a Bed & Breakfast for Dummies is right on target for aspiring Innkeepers as well as seasoned Innkeepers. Mary has spelled everything out in plain language that everyone can understand. I will definatly recommend Mary's book to people inquiring about starting a Bed & Breakfast.
Sandy Timmermann/Timmermann House Bed & Breakfast
Illinois Bed & Breakfast Association/Administrator
www.timmermannhouse.com
www.illinoisbnb.com

6 of 6 found the following review helpful:

5EVERYTHING YOU NEED TO KNOW...Jun 15, 2010
By Francois Jacques
I invested in a bed and breakfast last year and at the time I had only stayed in this type of accommodation once. With the help of Mary White`s book I found everything I needed to know and it helped me give my bnb a distinct personality. This well written book contains tons of valuable information and and is very easy to read.

6 of 6 found the following review helpful:

5Innkeeping made easy!Feb 23, 2010
By K. Truesdell
The Dummies series wins again.

If you've ever left a B & B thinking that running one would be the life but have no idea where to start, this is the resource for you.

It's a quick read, but chock full of tips, advice, samples, explanations, and more. Divided into six easy-to-navigate sections, this book will walk you through the process of opening and running a B & B, from getting ready for guests to managing the day-to-day operation to making your B & B a long-term success.

Definitely recommend it for someone interested in this line of business.

See all 25 customer reviews on Amazon.com
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