| | |  | Career Books | Home » » Cultural Intelligence: A Guide to Working with People from Other Cultures | | | | | | | Description: | | Increase your cultural intelligence and sharpen your business acumen at the same time! Whether traveling abroad or working at home, businesspeople routinely face the challenge of understanding cultures different from their own. When misunderstandings arise, relationships can suffer. The good news is that cultivating cultural intelligence is a skill that can be learned, and Brooks Peterson can tell you how!Packed with dozens of engaging case studies and illustrations, Cultural Intelligence: A Guide to Working with People from Other Cultures is the perfect antidote for cross-cultural differences. Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners. Using a set of twenty business-oriented dimensions, Cultural Intelligence helps readers to define their own cultural style in six vital areas: management, strategy, planning, personnel communication and reasoning. With a higher cultural IQ, you can strengthen workplace communication, build solid business relationships and improve your organization's bottom line.A very easy-to-read guide for companies or individuals looking to improve their business cultural awareness. I have recommended it to everyone I work with, especially my boss!* -Adriana Alfaro Zierten, Senior Program Manager Microsoft Corp. *A personal opinion only; it does not represent the opinion of Microsoft CorporationA unique, highly practical, easy-to-read, day-to-day manual [to help] understand and handle cultural differences. It is useful for everyday business interactions with people from all over the world. A must have book for the businessperson's library, Cultural Intelligence can help you break through and succeed in today's competitive global arena. -Augusto Franco, Brand Manager, Andean Region Unilever BestfoodsCultural Intelligence is a must read for all HR professionals (and the clients we support!). The author offers a refreshing departure from traditional discussions of diversity and presents the business case for understanding and building culture intelligence. -Raelyn Trende, Sr. Human Resources Representative Target CorporationThis book contains much-needed practical material and relevant advice for the professional in today's global environment. Written in clear and easy-to-understand language, it's the most approachable culture book I've read. -Angela Qin Zhang, Regional Sales Manager, Asia Pacific, Archer Daniels Midland CompanyCultural Intelligence is advanced life support for anyone to succeed in today's society. It is well written, with creative illustrations, and should be a must-read for anyone in the healthcare profession. -Felix Ankel, M.D., Residency Director, Emergency Medicine Regions Hospital, St. Paul, MN Assistant Professor of Emergency Medicine One of the strengths of Cultural Intelligence is its easy-to-read style. Brooks Peterson manages to explain to a newcomer to intercultural communication theory or practice what the concept of culture means, why it is important, what to pay attention to in intercultural interaction and, most importantly, how to improve one's cultural intelligence.-Markus Haag, Editor, dialogin.com ReviewsContentsAcknowledgmentsIntroduction1 What is Culture2 The Importance of Culture in Daily Work and Life3 What is Cultural Intelligence?4 Applying Cultural Intelligence in Daily Work and Life5 Knowing Your Cultural Style6 Increasing Your Cultural IntelligenceAfterwordAppendixRecommended ReadingsAbout the Author | | | Product Details: | | | Author:
| Brooks Peterson | | Paperback:
| 250 pages | | Publisher:
| Nicholas Brealey Publishing | | Publication Date:
| 2004-01 | | Language:
| English | | ISBN:
| 1931930007 | | Product Length:
| 9.04 inches | | Product Width:
| 6.98 inches | | Product Height:
| 0.74 inches | | Product Weight:
| 0.79 pounds | | Package Length:
| 8.9 inches | | Package Width:
| 5.9 inches | | Package Height:
| 0.8 inches | | Package Weight:
| 0.85 pounds | | Average Customer Rating:
|  based on 12 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 12 customer reviews )
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30 of 30 found the following review helpful:
 Cultural IntelligenceMar 13, 2005
By Rhoda P. Erhardt
Cultural issues are not a new topic, but this book is so well written that it quickly becomes an interesting read and valuable learning tool for almost all of us, because of the world we live in, now and in the future. The author begins by explaining the importance of cultural intelligence for many of our business and personal interactions (with people from other ethnic groups at home and around the world), then listing what to expect (how the book is organized and why), and finally presenting a wealth of information about the topic (with vivid examples of how to apply it to our daily lives). Those examples are a clear indication that the author has accumulated his knowledge through wide reading, a variety of teaching contexts, and comprehensive practical experience in the field. The book identifies common cross-cultural dilemmas and offers practical solutions by outlining primary principles as a foundation for decision-making and describing how individual differences must be considered. The use of continuums throughout the book, and in the tool The Peterson Cultural Style Indicator, ensures that the reader understands and effectively uses the concept of Gray, versus Black and White, in human relationships. A good summary is the equation presented of Cultural Intelligence: Knowledge about Cultures + Awareness (of self and others) + Specific Skills (behaviors).
24 of 25 found the following review helpful:
Insightful!Aug 03, 2004
By Rolf Dobelli
"getAbstract"
Imagine a guidebook that helps you navigate the uncharted lands of strange cultures or, at least, cultures that seem strange to you. Author Brooks Peterson is less concerned with social advice than he is with explaining how to manage broad cultural differences and avoid cultural egocentrism. While he soundly reviews measures of cultural differences, such as cultural scales, he avoids delving into complex, abstract theories with little practical application. His clearly written book treats all cultures objectively, covering broad tendencies without venturing into cultural generalities. He alerts you to the nuances of other cultures and your own. We strongly recommend this book to anyone who interacts with the values of other cultures on a regular basis - and, these days, that's just about everybody.
10 of 10 found the following review helpful:
 "Culture for Dummies"Mar 17, 2011
By Tamara
"lil woman"
I am a professor of cross-cultural communication and have used this book for two semesters. The reason why I use it is because it has nice pictures, very simple English and graphs to help explain the issues of culture and I teach in English to ESL students. I give it to them as a "break" from the other heavier readings that we cover. The very sad part about this book is that when one knows the field, it is difficult to read someone talking about ideas that come from others and to not cite anyone, not anyone. Peterson does not even include a bibliography. To me, this is a serious lack of respect to those that have come before him in the field.
6 of 6 found the following review helpful:
Cultural IntelligenceMay 25, 2009
By RedBaron "Gary"
Excellent book for expats. I am currently working in a international school and found the material relevant in my setting as well as helpful. The author gives ample illustrations to help the reader understand the subtle differences in each of our cultures. An easy and enjoyable read. Well done!
1 of 1 found the following review helpful:
 sources?Nov 25, 2011
By Barn
A book like this really should site the sources for this information. It obviously relies on a lot of other work.
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